Ordering and delivery conditions

The shipping costs include postage, packaging and the insurance benefit guaranteed by the carrier (e.g. Swiss Post) in accordance with the relevant regulations.

We ship twice a week (Monday and Thursday) throughout Switzerland and Liechtenstein at a flat rate of CHF 10.00 (A Mail).

If the articles can be sent by letter, the costs are reduced by CHF 5.00 at the time we write the invoice.

Items that are not available or no longer available will be deducted from the invoice amount.

Orders over CHF 200 are free of charge.

As long as an invoice has not been paid, no new order will be delivered by us.

Customers who do not enter their delivery address correctly must bear the additional costs of CHF 20.

Loss / Damage / Right of Return

Incomplete deliveries or shipments damaged during transport must be reported to us immediately upon receipt of the goods by telephone or e-mail. An exchange of the goods is only possible after prior agreement and within 1 week, only in original packaging, in perfect and unused condition. Colour variations are possible.