Ordering and delivery conditions
As soon as we have put your order together and can confirm the availibility of the ordered products we will send you a definte email within 1-3 working days with the pre payment information. New customers and orders of a high value must pay in advance. Postal payment slips are available on request.
The shipping costs include postage, packaging and the insurance benefit guaranteed by the carrier (e.g. Swiss Post) in accordance with the relevant regulations.
We ship twice a week (Monday and Thursday) throughout Switzerland and Liechtenstein at a flat rate of CHF 10.00
(Next day delivery).
If the articles can be sent by letter, the costs are reduced by CHF 5.00 at the time we write the invoice.
Items that are not available or no longer available will be deducted from the invoice amount.
Orders over CHF 200 are free of charge.
As long as an invoice has not been paid, no new orders will be delivered by us.
Customers who do not enter their delivery address correctly must bear the additional postage costs of CHF 20.-
Loss / Damage / Right of Return
Incomplete deliveries or shipments damaged during transport must be reported to us immediately upon receipt of the goods by telephone or e-mail. An exchange of the goods is only possible after prior agreement and within 1 week, only in original packaging, in perfect and unused condition. Colour variations are possible.