Orders over CHF 150.00 are shipped free of charge. Heat press machines and Silhouette cameo electronic cutting machines will be charged the usual CHF 9.00
We deliver 2x weekly (Monday and Thursday) throughout Switzerland and Liechtenstein with the Swiss Post at a flat rate of CHF 10.00 (A-Post). If the articles can be sent by letter, the costs are reduced by CHF 4.00. This is adjusted manually when writing the invoice. For credit cards and PayPal we will refund the difference by including 4 x 1.- in Swiss postage stamps with your order.
As long as an existing invoice has not been paid, we will not deliver a new order.
Customers who do not enter their delivery address correctly, and the package is returned to us, will have to pay the additional costs of CHF 20.
If an order is cancelled due to unpaid prepayment, we demand a minimum handling fee of CHF 20.00 or 15% of the order value, whichever is higher.
We do not ship abroad.
You can pay by online banking or by payment slip. Also with PayPal, VISA, Mastercard, Postcard and PostFinance e-finance.
The information for transfer via online banking will be sent to you by e-mail after the order on mondays and thursdays.
As soon as we receive the payment we will send you your order.
Loss / damage / right of return
Incomplete deliveries or shipments damaged during transport must be reported to us immediately after receipt of the goods by telephone or e-mail.
An exchange of the goods is possible only after previous agreement, within one week, only unopened in original packaging and in perfect and unused condition.
Costs for returns are at the expense of the customer. Color deviations are possible.
By sending the order a binding contract between the seller Big Time Stempel GmbH and the customer takes place, which is indicated on the e-mail order as the sender. If articles are out of stock and not available, the seller cannot be held liable for them, there is no claim for replacement.
The prices listed in the internet shop and on the order confirmation (incl. VAT) apply. The prices can be adjusted in the Internet shop at any time.
Payment reminder charges
When we have to send a second payment reminder, a CHF 10.00 charge will be due. With the 3rd reminder, a reminder fee of CHF 20.00 is due.
Your data will only be used by Big Time Stempel GmbH to process your order, and by Google analytics to help us improve our web site. We will never sell your information to third parties.
Place of jurisdiction is CH-Dübendorf. All legal relationships are subject to Swiss law. In the event of contradictions, the German version of the General Terms and Conditions shall prevail.
Big Time Stempel GmbH
Im Langstuck 4
044 251 96 13
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